Cancellation request
You can send your cancellation request via WhatsApp or e-mail, stating your booking number, name and service date. Please ask for confirmation that your request has been received.
Fees and refunds
Cancellation deadlines, refund conditions and any fees depend on the terms of the provider of the selected tour or transfer. The service-specific terms sent to you before your booking is confirmed apply. If you have not received them, please ask our team in writing before paying.
Changes
Please tell us about changes to the date, flight or passengers as early as possible. Changes are confirmed subject to availability.
